Shipping Info

Returns and Exchanges: If your order arrived damaged, is defective or we sent the wrong item
email us at sales@pickypetstreats.com or  call 941-462-3202
Treats: Treats that come in their own package and have been opened are not returnable. We carry only treats and food that are tested and approved by the official “Picky Pet” Treat Tester! Please order on package at first to see if your dog likes it. If your dog doesn’t like it, pass it on to a favorite friend.
  • General Return Policy” If the item smells like dog, looks like it’s been used or played with by a dog, is dirty, or in a condition we cannot sell as new, we will not provide a refund.
  • Exchanges: Ordered the wrong size or color? Simply place an order online for correct item(s) and return the items that you don’t want in their original condition (unopened). We’ll credit your card for the returned items.
 
Pack your return securely in the original package. Be sure to include a copy of the invoice/packing slip. If you do not have your original invoice/packing slip, please include the following information with your return. Bill to Name, Address and Phone Number; (if different) ship to name, address and phone number; order number.
 
Please indicate your reason for return and requested exchange items if applicable.
 
We recommend that you insure all returns and exchanges and ship via a traceable carrier such as UPS or FedEx.
 
Please return all exchanges to:
            Picky Pet Treats Inc
            6150 SR 70 E
            Bradenton, FL  34203
If you have any questions about whether you should return an item, please email us at sales@pickypettreats.com or call 941-462-3202